Consulting

Conceptual design, user interface architecture/design, customer experience research using ethnographic field techniques, survey design, and usability research for various clients. Projects include internet telephony, on-line party planning, home theater systems, the Philips Pronto remote control, e-commerce web server software, interactive television, on-line gaming environments, wireless applications for BLACKBERRY and Palm Pilot devices, desktop maintenance software, Scopeware knowledge management software (formerly LifeStreams) and document management software.